Order follow management, the key to smooth purchasing operations in China & Vietnam

Today, western companies face 3 major challenges when working with chinese factories or asian suppliers : First is bad or miscommunication. That can come from either the language barrier or factory willingness to obey to customer requirements.
Second is the frequent delays of shipment and delivery, as factories often do not complete production according to the original agreement with customer.
Third is the quality of the products. Bad quality 1st cause is obviously a poor quality control system of the factory

Remember that your ability to manage your manufacturing supplier is THE start of your SALES SUCCESS! If you can't manage properly China factory's performance , you will suffer too on the sales side & company growth!

The good news is We can help you solve your supplier management problems in China & Vietnam. Instead of spending & wasting your time managing your suppliers, We can be your team locally & you can enjoy our professional Order follow up & factory Quality control  management services

amazing quality control, with 2 decades of business experience in China, Has developped a bulletproof SYSTEM to help western companies improve communication with China supplier, avoid big delivery delays and control factory production quality

Our Order follow up & Factory quality control management System : How it works

Below is the list of the tasks we perform for you to ensure a smooth order follow up and quality control

1 Communication with supplier 

Communication is key to have a successful order process.The distance and language barrier between western customer and china factory is always, in some way, a problem. We solve both issues by being located closer to your supplier and speaking both english and chinese.So communication becomes no longer an issue
We can also act as a bridge between you and your supplier, by getting your instructions, then passing them in chinese to your supplier, and then get chinese supplier answer that we'll pass to you in english

2 Sample process

Our service starts right at the very beginning of the order , with the follow up of the sample production, to make sure everything starts correctly from the beginning. At the stage we will perform 2 actions:
​1. We set with factory a sample production schedule. The schedule is documented and will be signed by supplier as a guarantee of their commitment to finish by the date that is set
2. Once the sample is finished, we will perform a sample quality inspection, to make sure that this sample is complaint with your requirements. That report will be signed by factory & send to customer for review and approval

3 Production planning with factory

One of the most common issue western buyers are facing is goods delivery delays, as many china factories do not complete production on time. Here we will make sure that prior to the start of the production, we discuss with factory about all the different stages & get from them a detailed production planning document that will serve as the reference and standard for timing of the order.The document will be signed by factory as a commitment to finish on time. 

4 Definition of product quality checklist with supplier

Before the start of production, and basically once the pre production sample is confirmed, we'll set the quality standards for your products with an official quality checklist document. This document will list in details every important quality checkpoints factory will need to respect & carefully control during production.That document will be submitted to customer and signed by customer, factory and Amazing quality control.This is the quality guideline that will ensure the quality of the products during the whole order process, and avoid any possible quality conflict between all the parties, as it will be agreed by each party from the start

5 review & definition of factory quality control system for your order

For an order to be smooth and successful, it requires factory to have a strong internal quality control system. The problem is a lot of factories either have a system that is just a "procedure" , ineffective & incomplete, or many do not even have any quality control department. Our strong quality control experience will enable us to discuss with factory and set a quality control system especially designed for your order and product.We will define with factory the frequency and method of quality control they have to apply during production. 
We will also during the production review factory quality control reports to make sure they do it seriously 
If factory as absolutely no quality control system at all, we will provide them a full system as well as quality control reports templates. So in the end they'll have no excuse

6 FOLLOW UP OF PRODUCTION STATUS ACCORDING TO ORIGINAL AGREED PLANNING

We follow each steps of the planning and push factory to fullfill its production & completion planning commitment (documented and set prior to production start)

7 thiRD PARTY INSPECTION OF FIRST BATCH OF PRODUCTS